Privacy Policy

Last Updated: August 22, 2026

Welcome to SukhDukh.in (“Website”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information.

By using our Website or purchasing from our store, you agree to this Privacy Policy.

1. Information We Collect

We may collect information you provide when you place an order, contact us, subscribe to updates, or use our Website, including:

  1. Name
  2. Email address
  3. Phone number
  4. Billing and shipping address
  5. Order and purchase details
  6. Information you voluntarily provide

We may also automatically collect basic technical information such as IP address, browser/device information, pages visited, and Website usage data.

2. How We Use Your Information

We may use your information to:

  1. Process and deliver orders
  2. Provide customer support
  3. Respond to inquiries
  4. Improve and maintain our Website and store
  5. Prevent fraud and security issues
  6. Send marketing communications where permitted
  7. Comply with legal obligations

3. Payments

Payments may be processed by third-party payment providers. We generally do not store complete card, bank, or UPI payment credentials on our own servers.

Payment provider(s): [Insert payment provider name(s)]

4. Cookies

We may use cookies and similar technologies to operate the Website, remember preferences, maintain shopping-cart functionality, analyze traffic, and improve our services.

You can manage or disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers such as payment processors, shipping partners, hosting providers, e-commerce platforms, analytics providers, and government authorities when legally required.

6. Orders and Shipping

For purchases, we may share necessary details such as your name, phone number, shipping address, and order information with delivery partners to fulfill your order.

We may retain order and transaction records as required for business, accounting, tax, and legal purposes.

7. Comments and Public Information

If you voluntarily submit comments, reviews, or other content, some information may become publicly visible. Please do not share sensitive personal information in public areas of the Website.

8. Data Security and Retention

We take reasonable measures to protect your information. However, no online system can be guaranteed to be completely secure.

We retain personal information only as long as reasonably necessary for business, legal, security, and transaction-related purposes.

9. Your Rights

Depending on applicable law, you may have the right to request access, correction, or deletion of your personal information, withdraw consent, or object to certain processing.

To make a request, contact us using the details below. We may verify your identity before processing certain requests.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices or policies. Please review their privacy policies before providing personal information.

11. Children's Privacy

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided us with personal information improperly, please contact us.

12. Charitable Contributions

SukhDukh.in intends to donate 20% of its net profit toward helping people in need. The calculation and donation may be subject to our accounting processes and applicable laws.

13. Marketing

If you subscribe to our marketing communications, you can unsubscribe at any time using the unsubscribe option in our emails or by contacting us.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date on this page.